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Complain Resolution
Tell Us Your Issues..
If you have any complaint or grievance against the insurance company, broker, agent, surveyor or bank representative in respect of your insurance policy, you may file your complaint with the following offices:
Mr. Umair Sattar Abro
Member of Grievance Committee
Building No. 1-B, State Life Square, I.I. Chundrigar Road, Karachi-74000, Pakistan
PABX No. 021-32416041-45
Direct No. 021-32410106
Fax No. 021-32422478
Umair@alphainsurance.com.pk
Federal Insurance Ombudsman
2nd Floor, Pakistan Red Crescent Society
Annexe Building, Plot # 197/5
Dr. Doud Pota Road,
Karachi.
Phone: 021-99207761-62
Website: www.fio.gov.pk
Official Coordinator, Small Disputes Resolution Committee
(Islamabad)
The Management Executive, Insurance Division,
3rd Floor, NIC Building, 63-Jinnah Avenue,
Blue Area, Islamabad.
Phone: 051-9195391
UAN: 111-117-327
Email: complaints@secp.gov.pk
Official Coordinator, Small Disputes Resolution Committee
(Karachi)
The Deputy Director, Specialized Companies Division,
5th Floor, State Life Bilding No. 2,
Wallace Road, Off. I.I. Chundrigar Road, Karachi.
Phone: 021-99002021
UAN: 021-111-117-327
Email: complaints@secp.gov.pk
Official Coordinator, Small Disputes Resolution Committee
(Lahore)
The Deputy Registrar of Companies, Company Registration Office – Lahore,
Asociate House, 3rd & 4th Floor, 7-Egerton Road, Lahore.
Phone: 042-99014050
UAN: 042-111-117-327
Email: complaints@secp.gov.pk
Securities and Exchange Commission of Pakistan (SECP)
Toll Free No: Toll free 080088008
